Pay as you go IT Support

 

Our Pay as you go IT Support solutions



ictnorthwest offers an effective, flexible support and breakdown solution as and when required on a pay as you go basis. We have 24/7 in-house expertise at your disposal; we partner with IBM, Cisco, Watchguard, Sophos,and Doubletake. Whatever your requirements, simply get in touch with one of our advisors (0845 094 8895 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it ). We can record details of your systems, including hardware and applications, enabling us to address any issue quickly and efficiently.

Over the years we have built and maintained systems of all shapes and sizes and we can guarantee a speedy resolution to any issues that might arise. We offer a range of SLAs at varying prices to suit your specific IT support needs. This level of support can be upgraded to a contract at any time. The pay as you go options can be particularly relevant for:

• Light users/non-critical IT systems
• Specialist server or device support to complement your own in-house skills
• Holiday and sickness coverage
• One off projects/implementations
• Partner relationships with other IT companies

We bring every bit of dedication and diligence to our pay as you go clients that we do to our maintenance contract clients. Our full range if IT support competencies will ensure a fast, efficient problem resolution.

If your IT systems are not critical to your business, a pay as you go IT support solution can be the perfect option to minimise your IT spend. Some small or medium sized enterprises require relatively simple IT infrastructures; in such cases, basic maintenance is often done in-house. However, occasional technical problems and new hardware installation are best dealt with by experts in the field. This ensures that any issues are resolved properly and that new hardware installations are done by the book.

If you have good in-house-IT skills, unless you have a team of server or device support specialists, you will never achieve optimal performance from your systems. By outsourcing more specialized activities to ictnorthwest, you free up your existing staff, allowing them to focus on their main strengths within the business.

Many a smooth running IT department can be thrown into disarray when a problem hits and key employees are sick or on holiday. We can offer pay as you go coverage, offering a team of IT support specialists who will meet your requirements for a fixed period.

If you are considering extending or developing your IT infrastructure, outsourcing the project to ictorthwest can bring best practices to the project and eliminate the necessity of the extensive training and research that can be necessary for such work. ictnorthwest carries out hardware and systems roll outs on a daily basis. With our years of experience, we will ensure that everything will go according to plan, and you will be left with a robust, optimally configured system.

To discuss your requirements and receive a quote, call us now on 0845 094 8895 or email

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